Hamilton’s West End Urgent Care Clinic will reopen on March 24

Hamilton’s West End Urgent Care Center (UCC) is set to reopen on March 24 – more than two months after it was temporarily closed to redeploy staff as COVID-19 swept through the hospital system.

Hamilton Health Sciences, which operates UCC, said the site will be open from noon to 7 p.m. Appointments are not necessary.

He provided the following list of medical conditions that meet the urgent care bar:

  • Ear infections.
  • Cuts or wounds requiring stitches.
  • Broken bones, sprains, strains or deep bruises.
  • Fever, cough, congestion or sore throat.
  • Insect bites, rashes or scratches.

UCC is one of two locations in Hamilton with doctors and nurses trained to work in emergency departments who can provide access to a doctor faster than waiting in the emergency room, according to the HHS.

The hospital said people should call 911 or go to the nearest emergency department in the event of an emergency.

“If you have an illness or injury that isn’t an emergency, but you can’t wait for an appointment with a family doctor, an urgent care center is a good option for you,” said Dr. Kuldeep Sidhu, the chief of emergency medicine for HHS.

He added that HHS wanted to thank UCC staff for their assistance in other areas of the hospital system during the latest wave of the virus.

“We also want to thank the community for their patience and understanding as we make these transitions,” Sidhu said.

The decision to temporarily close the site freed up five ER-trained doctors, 10 nurses and other staff to work at “high priority” sites in the city, according to HHS at the time.

HHS was then caring for 213 people who had tested positive for COVID-19, including 24 in intensive care. The hospital had 634 staff and doctors in isolation. This week, HHS said they now have “fewer than five COVID-positive patients in intensive care and about 40 positive patients in total.”

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